Operations

Document how the work gets done so it runs the same way without you in the room.

Operations documents turn the knowledge in your head into something a new hire, a subcontractor or a stand-in manager can follow. Start with a single SOP for the job you repeat most, then build outward.

Template guidance

SOP Template

A standard operating procedure template gives you a fixed structure for writing down a repeatable task: what the procedure covers, who owns it, what is needed before starting, the numbered steps, and how you know the work was done correctly.

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Meeting Notes Template

A meeting notes template captures the three things that matter after a meeting: what was decided, what happens next, and who owns each action by when.

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Guide

How to Write an SOP

To write an SOP, pick one repeatable task, perform it while recording each action, then write those actions as numbered single-verb steps with an owner, prerequisites, decision points and a definition of done.

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